Earlymark Solutions Pty Ltd (Earlymark) has developed specific Software and web applications that it makes available for use.
This Privacy Policy along with our Software as a Service govern your access to and use of the Earlymark services and the Earlymark website, including any browser extensions, mobile applications and other downloadable apps we provide (collectively, “Services”).
The current version of the Software as a Service terms and conditions is available at https://earlymark.com/policies/software-as-a-service-terms-and-conditions-end-user-subscription.
By accessing or using the Services, you agree to this Privacy Policy and our Software as a Service Terms.
What Information We Collect
In short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us on our products and services, when you participate in activities on the Services, or otherwise when you contact us.
All information you provide to us must be true, accurate, current and complete; and maintain such accuracy of information promptly.
Customer Information
Information related to the creation of accounts or that otherwise identifies you as a customer or end user of Earlymark is what we call “Customer Information.” Customer Information may include certain “personally identifiable information” or “PII”, such as your name, email address, gender, postal address and phone number. It also may include payment information, such as payment method, credit card information, and any contact information (such as name and postal address) associated with payment billing information. If you are an end user using the Services through an account created on your behalf by an Earlymark customer (such as an employer, organization of which you are a member, or another individual), we may collect and process Customer Information about you on behalf of the Earlymark customer with whom your use of the Services is associated.
When you create an account with Earlymark, we may collect certain Customer Information directly from you. By choosing to create an account using a third-party service, you authorize us to collect Customer Information necessary to authenticate your account with the third-party service provider.
Certain aspects of the Services allow you to link or integrate third-party products and services to enable certain features and functionalities with the Services. If you choose to use these features or functionalities, you may be asked to create an account with a third-party service provider or link your existing account with that service provider (and, by doing so, agree to the privacy policy and/or terms and conditions of that third-party). You may also be asked to authorize Earlymark to collect information from the third-party service provider on your behalf. We will then collect information (such as your username or user ID associated with that third-party service) from you and/or that third-party service provider as necessary to enable the Services to access your data and content stored with that third-party service provider. Once the authentication is complete, we have the ability to access information you provided to us or was otherwise collected by the third-party service in accordance with the privacy practices of that third-party service. We will store the information and data we collect and associate it with your Earlymark account, and we will only use that information and data to enable the integration of the Services with the third-party service provider and to perform actions requested or initiated by you, or that are reasonably necessary to carry out instructions provided by you.
Content Information
One of the core aspects of the Earlymark’s Services is that you can upload and create various information, data, content, material, images and the like for Projects you work on and have access to. We call anything you upload and create through the Earlymark’s Services “User Data or Customer Data.” You also have access to Content, which is provided through Earlymark Services, as an optional starting point for you to tailor for your projects.
You (and anyone who can interact with your use of the Earlymark Products) ultimately controls the nature of the Content, and our collection, use, and disclosure practices with respect to Content are separate from those with respect to other sorts of information we collect, including Customer Information. We may also upload Content automatically with your authorization from third-party service providers.
Content information, including project and company information is used by Earlymark to provide industry statistics, this can also be used to provide you with specific User and Company data and statistics. This data may also be analysed, re-used and published in various forms to provide data analysis with 3rd party companies at the discretion of Earlymark.
Earlymark respects Customer privacy concerns and will provide an option to not disclose project information on each project, as required.
Information collected automatically through your use of the Services
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use the Services and other technical information. This information is primarily needed to maintain the security of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
If you would prefer not to accept cookies or otherwise wish to disable our use of tracking technologies, please see “Managing Your Information,” below. Please note that doing so may negatively impact your experience using the Services, as some features may not work properly.
How do we process your personal information
We use the information we collect for a variety of purposes, and how we use it depends on what we collect and what Services you use (or features of the Services).
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
Use of Content
Notwithstanding anything else in this Privacy Policy to the contrary, we will not use or access your Content except in the following cases: for providing the Services to you; where you (or, if you are an end user, the Earlymark customer through which you have an account) explicitly approve access (e.g., during a customer support inquiry); where compelled to do so in response to lawful requests by law enforcement or government regulators; where necessary to ensure the stability and security of the Services and our systems (e.g., where we have reason to believe specific Content is degrading server stability); and where necessary to protect the rights, privacy, safety, or property of you, us, or others. We may also analyze metadata related to Content (such as total number of records, file size, API volume, access logs, etc.).
How we share information
We disclose information we collect in the following cases:
- You asked us to, or otherwise gave your specific consent (for example, adding descriptions to the database, you consent to our sharing that Content with other Earlymark users).
- With vendors we engage to provide you with aspects of the Services, such as data storage, hosting, and payment processing.
- With third-party service providers who enable certain features or functionalities of the Services that you’ve requested.
- With vendors we engage to help us gain insights and analytics into how the Services are used and how they might be improved (for example, we may use third-party data enrichment services to match Customer Information or other personally identifiable information we collect with publicly available database information in order to communicate more effectively with you).
- As necessary to comply with applicable law, including governmental requests, law enforcement requests, and otherwise to protect the rights, privacy, safety, or property of you, us, or others.
- As necessary in the event of a proposed or actual reorganization, merger, sale, joint venture, assignment, transfer, financing, or other disposition of all or any portion of Earlymark business, assets, or stock.
- With others for any legitimate business purpose, provided the information is aggregated and anonymized.
How we secure your information
We implement appropriate technical and organizational measures to protect the information we collect and store. Unfortunately, no security measures are 100% foolproof, and as such no network or system (including ours) can be guaranteed to be 100% secure against destruction, loss, alteration, unauthorized disclosure of, or access to information we collect and store. If you believe your information may not be secure for any reason, please contact us immediately at info@Earlymark.com.
Managing Your Information
This section details choices, including how you can exercise rights you may with respect to your information (including personally identifiable information), how you can opt out of collection and use of certain types of information for certain purposes (such as marketing), and how you can use your browser or third-party tools to disable certain collection methods (such as cookies or tracking technologies).
You may access, correct, amend, or delete Content by accessing it within Earlymark. You control all Content you upload. Content you delete (including Content containing personal information) may be retained in archived or backup copies in order to enable you to use certain features like revision history and base snapshots. For instructions on how to permanently delete Content from your Earlymark account, please contact us at info@Earlymark.com. Please note that permanent deletion of Content through this process will impair or disable those features with respect to that Content.
We may use some of the information we collect for marketing purposes, including to send you promotional communications about new Earlymark features, products, events, or other opportunities. If you wish to stop receiving these communications or to opt out of use of your information for these purposes, please follow the opt-out instructions by clicking “Unsubscribe” (or similar opt-out language) in those communications. You can also contact us at info@Earlymark.com to opt out.
Cookies and Tracking Technologies – How to Opt Out
In Short: We may use cookies and other tracking technologies to collect and store information.
If you would prefer not to accept cookies or otherwise wish to disable our use of tracking technologies, most browsers and mobile devices allow you to change your settings so as to notify you when you receive cookies or other tracking technologies are being used, and to choose whether or not to accept/allow it. Most browsers also allow you to disable or delete existing cookies or to automatically reject future cookies. Disabling cookies may limit your ability to use the Services.
Is your Information Transferred Internationally?
In Short: We may transfer, store, and process your information in countries other than your own.
We process and store information on servers located in Australia and the United States, and we may store information on servers and equipment in other countries depending on a variety of factors, including the locations of our users and service providers. By using the Services, you consent to the transfer of information (including Customer Information, Content, and personally identifiable information) to locations that may be outside of your country of residence, including Australia. You acknowledge and agree that, as a condition of providing any Content, you can legally transfer it to any another country.
Changes to Privacy Policy
Any information that we collect is subject to the Privacy Policy in effect at the time such information is collected. We may, however, revise the Privacy Policy from time to time. If a revision is material, as determined solely by us, we will notify you, for example via email. The current version will always be posted to our Privacy Policy page.
If you have any questions about this Privacy Policy, please contact us at info@Earlymark.com.